“ Having a partner so integrated within the fabric of our business and so pivotal to our continued success always carries with it the danger and concern that the failure of such a third party can so catastrophically de-rail our own aspirations and goals. It ”
As a business who prides itself on always seeking to improve through innovation and high values in order to remain ‘best in class’, when CD (UK) Ltd took the decision to launch a new Next Day nationwide delivery service as part of our standard offering, Expect Distribution were the obvious partners to work with us to achieve this demanding vision.
Developing a multi hub operation to give complete mainland coverage, whilst handling what at the time was an alien product differing from anything handled by the business at the time, the result has been a resounding success and has seen first class results for ourselves and our clients.
High values and a culture of improvement, quality and first class customer service are some of the cornerstones of our business and contribute significantly to our exponential growth and success, these are essential attributes we demand in any partner with whom we engage in any aspect of our operation.
Expect Distribution repeatedly demonstrate not only their willingness to mirror these high demands, but constantly strive and work tirelessly to exceed them. Despite having witnessed significant growth themselves through continued success and achievements, Expect have never lost sight of their own values and ethos that were embedded as foundations from Father to Son and that ‘Family’ feel still exists today, whilst the impressive and enviable modern infrastructure is able to deliver an inspiring Twenty First century flexible solution for all their clients.
Having a partner so integrated within the fabric of our business and so pivotal to our continued success always carries with it the danger and concern that the failure of such a third party can so catastrophically de-rail our own aspirations and goals. It is, therefore, so reassuring that over time the Expect staff have become a seamless extension to our own team and share with us the success that such a relationship facilitates.
In such a competitive market as that in which Expect Distribution find themselves, every client will be faced with alternative solutions offering apparent cost savings and improved service levels. Experience has shown that this has yet to be demonstrated. This business may be frequently challenged, but whilst ever their moral, ethical, cultural and professional standards remain at the forefront of their focus as they do today, many might try but none will succeed.