Mission Statement and Values

Our company values

We are committed to being the best in our industry.

Our employees, will excel as a team and will be the defining factor in ensuring that we outperform and out-think our competitors whilst upholding the family values upon which our company was formed.

Profitability

Profitability

  • Our business exists in order to make profit and in turn protect the future of the company, its employees and our customers
  • We will generate profit, developing relationships where our clients feel they attain value for money for the service they receive
  • We must demonstrate goodwill and promote fair relationships whilst remaining profitable.
  • We will share information which allows our employees to understand their role in making us increasingly profitable
Teamwork

Teamwork

  • We work in divisions and departments but as one team. We are a strong business unified by a common purpose
  • We teach and train effectively and share our knowledge and expertise with others
  • We search for solutions together rather than pass problems to others
  • We share ideas as to how our business can be even better and more profitable
Excellence

Excellence

  • Our business will thrive if we have satisfied customers. We will provide them with outstanding service and treat them with respect and consideration
  • We strive for perfection in every area of our company.
  • Show pride and passion in our brand and promoting and protecting it at all times.
  • We achieve our targets and celebrate our success
  • Learn from our mistakes and promote corrective action.
  • We promote progressive partnerships with our clients, striving for innovation and excellence
Accountability

Accountability

  • Our employees take ownership of their responsibilities, we do not pass on our responsibility un-necessarily or unfairly
  • We commit to making tough decisions as situations demand
  • We train our employees to understand accountability, ownership and responsibility
Adaptability

Adaptability

  • We are responsive to change and have the courage to alter our course as required
  • We have clear and simple process and procedure which we adhere to and we will constantly review them as our company and industry change
Integrity

Integrity

  • We will make our employees feel valued and appreciated
  • We will make Expect a great place to work where we inspire our employees to every day better themselves and improve the business
  • Our employees will treat one another with respect and in an unselfish manner in an environment where professionalism is maintained
  • Our decisions and actions have a lasting value and are not forgotten under pressure
  • Our business will breed positivity and project a can-do attitude to our clients and colleagues
Honesty

Honesty

  • We encourage honesty on all levels
  • We communicate well within the business to build open and honest relationships with employees and clients
  • Our employees and clients will view Expect as a trustworthy business in every respect

We would love to hear from you