As a fast-growing brand, we need to be working with a forward-thinking, like-minded logistics partner, which we found in Expect Distribution.
Due to the continued growth of our business, working with the team at Expect they have been able to offer us strategic guidance as well as being a good cultural fit for our business.
Expect has always offered us the highest levels of customer service and never been afraid to challenge us to ensure we are working to best practice within the logistics business.
We also value the fact that Expect is able to also support us and guide us with insights gained from working with other clients in other industries. Expect has been able to help issues such as maintaining the integrity of our stock, which for us and our customers is of paramount importance.
As well as the best advice, we have also gained from the investment they have made in people and IT to support the growth of their, and our, business. The team are challenging – in a positive way – and people at all levels of the business are professional and take pride in their levels of communication and customer service.
They really prove their value as a logistics partner at times when there are issues. In fact, they often anticipate them before they arise and always offer advice to solve any potential problems.
Their proposal of a contract fleet for our business has proved cost-effective, as well as adding to our professional image with branded vehicles and delivery drivers in our uniforms.
At the time when we first started working with Expect, which was nearly 6 years ago, we experienced a period of particularly rapid growth and we were impressed with how quickly they were able to upscale the solution for us, which in turn had a further positive impact on our expansion.
We see Expect Distribution as the ‘next generation’ of logistics partner – they operate effectively as our logistics department and are a valued member of the Boost Drinks team.