Meet the MD: Neil Rushworth of Expect Distribution

BQ meets family distribution company MD, Neil Rushworth to discuss past and future ambitions:

Describe your role in no more than 100 words.

I am Managing Director of the business so my job is to lead and inspire the management team. In a family business such as ours, it is also important to ensure that the values and ethics of the business are upheld – ultimately that is why our clients use Expect.

I also carry out all sales activity of the company which is quite unique for a business of our size but it is important for me that we convey the passion for what we do.

What is it the company does?

Put simply we offer palletised distribution and warehousing services but it is much more than that. We offer bespoke solutions to logistical requirements, that is our niche in the industry

Where did you start your career?

It’s a family business so my career has been within Expect but I started off at the bottom and learnt every part of the business before starting to take a managerial role. Life is harder in a family business in some ways, you always have to prove your worth in the early years

Give us a brief timeline of your career so far.

Worked my way up after joining Expect in 1989, becoming Operations Director after 6 years and finally Managing Director in 2013

What do you believe makes a great leader?

In a business like ours, it is leading by example but at the same time allowing your management team to do the job they are paid to do. Also taking full responsibility if an error occurs, as well as the accolades when you achieve great things

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